Customer Reviews

When faced with a problem Ross had a solution, he was very informative and had answers to all of my questions, he really knows his product. I will be recommending Pure Water Solutions to anyone with water problems. Thank you Ross.

If you are looking to have a thorough and complete service of your water treatment system, Pure Water Solutions is your one stop. Ross is amazing at customizing your water solution needs and then provides the type of customer service to back it up. We are on a well and were in need of a whole home solution. I felt our needs were really big. We have some real high levels of iron, 3 times what is normal, coming out of our well. Our water is perfect in every one. Pure Water Solutions is the company to consider.

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We were referred to Ross and his company by our plumber. Our well water is full of sediment and we were continually having problems with rust colored water. We had a filtration system installed as well as a reverse osmosis unit in our kitchen for drinking water. Our water has been impeccable since. The couple of times we have had to call with questions, he always answers the phone and can walk us through anything we need. Our system wasn't cheap but it was an investment I am so glad we made, it's worth every penny and we enjoy knowing we've dealt with someone who will stand behind their product and installation.
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What a wonderful company! We are so impressed with the best tasting water ever! Ross was so compassionate and very informative about how the process would work and made sure each step of the way we were informed when the system would arrive, when the plumber was coming and if we were satisfied by the installation! He thoroughly went through our well numbers to make sure we got the exact water we wanted! I would highly recommend Ross to anyone that wants Perfect Water!
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We had a whole home water softener system and sediment filter installed a couple months ago to help with our very hard well water. The process went smoothly, water is great, and the owner has been very helpful and patient with any questions we've had.
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Ross is very knowledgeable on water filter systems and takes the time to explain what is needed and why. Work was done efficiently and promptly. Reasonable pricing.
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Called Ross for some info on my water smelling like rotten eggs. He quickly advised me to update my old system into the longer lasting filter system that will take the smell for many more years. In less then 3 days his team was at the house installing the new filter system. Highly recommend Ross and his team.
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System works great. Installation was clean and professional. Prompt response, 7 plus years later, when I ordered new media. Highly recommended!

Ross at PWS was very helpful and informative, he took time to answer all of our questions. We are very happy with our new water softener.
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They ordered our system quickly and even with the Alameda fires and our filter burning in the fire they were still able to get a replacement and install within a few days. Highly recommend this company for their friendliness, fast availability and great install. He sent manuals, called after install to walk us through flushing, and the system is easy to use and works great. Thank you!
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We had a good experience with Pure Water Solutions. After getting a water test, Ross was able to quickly schedule the plumber to install our water softener and UV light. We have been pleased with the softness of our water and now have peace of mind that our water is safe to drink. We are very happy with how quickly everything got scheduled and installed. I wish we had done this years ago. Thank you!
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Pure Water Solutions did an outstanding job installing a water softener and reverse osmosis system in our home. The water is the best I’ve tasted. Ross, the technician, was incredibly knowledgeable and helped me troubleshoot and become self sufficient in maintaining the awesome new system!
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We drink a lot more water at our business now that it's so easy and delicious! set up was very easy and simple! we love it!
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One time set-up and you're done! No weekly service person to take your time. If you have a problem with the unit you call and it is taken care of.
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Incredible water quality! I know, b/c I personally tested it. Great service too!
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Amazing experience! So happy to finally have clean filtered water. Searched for a long time before I was finally introduced to pure water solutions and I couldn’t be happier.
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I have been a customer for 4 years. This is the best water ever!! affordable and so much easier and more efficient than bottled water or dealing with a delivery service and bulky jugs. Very happy with this service.
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Though based in the Medford Oregon area, the owner drove all the way to Modoc Point, 20 miles north of Klamath Falls to install my water filtration system in the middle of winter. When I have any questions or problems he will contact me and work with me on the phone to resolve the issue. He does his best to stand behind his work and products and will work with you to resolve any issues.
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Ross has great customer service - nice company to work with for your water solutions. He addressed our water concerns in a professional and timely manner. Will use this company again. Highly recommend Ross.
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Very quick and professional service. Very happy with my good water!
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