Service Areas:  Ashland, Medford & Jackson County · Grants Pass & Josephine County · Klamath Falls & Klamath County

Customer Reviews

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Pure Water Solutions
Average rating:  
 123 reviews
 by Larry Price
Excellent Water Purification System

We chose Pure Water Solutions to install our new system back in 2016. Today, after 5 yrs of perfect operation I had to call for my first service. Had an issue and Ross was able to talk me through resetting the system over the phone. We are very pleased with the condition of our appliances and fixtures after 5 yrs. Excellent customer service, great system!

Thanks Ross!

 by Carol B.
very informative and patient

Ross was very informative, patient with all my questions and concerns. I would recommend Pure Water Solutions to anyone looking for clean / soft water.
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 by Jim M.
Install was fast and painless

Filter works good. Install was fast and painless; price was reasonable. No problem experienced at all.
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 by Tom
Great job

Smooth and easy.

 by Donny Baumgardner
Ross is Awesome

Ross responded quickly to our call.

He really knows his stuff! We were able to get rid of our water softener and fix the issues we had in a healthy way.

The cost was reasonable and now we a cost effective and healthy water system.

Thank you Ross

 by Marci B.
Ross was great at answering all of our questions

We are very happy with the water softening system we had installed in March 2021. Ross was great at answering all of our questions along the way. We wouldn't hesitate to recommend Pure Water Solutions.
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 by Jim G.
saltwater well

We called Ross several months ago to see about cleaning up our saltwater well. After the equipment was installed we had problems with it shutting down and not performing to standard. Ross stayed with the issue and got it resolved and we’re thrilled about our water now. It produces plenty of water for the house and also for our landscaping around the house. We couldn’t be happier.
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 by Ann James
My skin and hair really like it!

Love our water softener. Ross is great to work with and is very professional and knowledgeable about water. My skin and hair really like it too. Great system, would totally recommend getting if you have hard water. Thank you Ross!!

 by Ann J.
Great to work with Ross

Great to work with Ross. He is extremely knowledgeable and was very quick responding and connected with our plumber. He walked us through the whole system and we love it!
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 by Cindy D.
Great Company

Great Company. I am Real Estate Broker and called to get a bid for one of my clients. Both my clients and I was very happy . Thank you Pure Water Solutions
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 by Connie Guntly
Clean water with great service

We just bought a house that was on a well. The water had a sulfur smell. We heard of pure water solutions and gave them a call. The filters are amazing, with very little maintenance. The customer service from Ross has been great. He is very responsive and a quick turn around once we placed the order.

 by Dennis I.
Absolutely Great to work with

Absolutely Great to work with. Always return calls/text. Very knowledgeable about water, bought a RO system from him to get out arsenic and hard water. Now I have perfect water. I can grow anything, shower in it and drink it. It’s truly changed our life.
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 by Paula Joneikis
Got the use of my well back

I have lived on my property for 32 years and had wonderful, plentiful water. Three years ago I got arsenic poisoning and had to start having water delivered to my holding tank while I searched for a well and pump company that would give me a guarantee and good warranty.

None would stand by their systems until I found Ross at Pure Water Solutions. My arsenic level is .68 but that didn't scare Ross off. He kept reminding me that if his system couldn't get rid of the arsenic I would get my money back plus have a 15 year warranty on the system. So I went for it.

My arsenic level is now .001 and I have wonderful clean water again. Ross stays in contact me and if I have questions or a problem he is right there with the answers. It's nice to have someone as knowledgeable as Ross in my corner!

 by Mike W.
Metal Tastes are GONE!

Owner was knowledgeable and helpful. They assessed my space well and kept working with me until the best unit placement was complete. I am doing the system plus a potassium softener. Water is clean and metal tastes are GONE!!! So far so good, and i feel comfortable with calling/texting owner should I have an issue. Nice to see a business owner stand behind their products 100%. If you have so so or bad tasting well water this is your solution. I've already referred this company to several friends. I don't anticipate any future issues with the products, but again, I feel this owner has genuine integrity and values 100% customer satisfaction & will take care of virtually any product issues!!!
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 by Ariana
Life Changing Water

My husband and I love the pure water solutions system in our home. You can taste the difference between water from this system and Seattle Tap water. Having clean water has encouraged us to stay hydrated and bring bottles with us to work and on hikes. Thanks so much for the great product!

 by Gina S.
hair and skin feel so much softer.

Why did we wait so long to have a water softener installed? Immediate results! My hair and skin feel so much softer. And I am looking forward to not having to deal with hard water stains and spots everywhere. Totally worthwhile investment and installation was fast.
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 by Chris and Willow T.
arsenic removed

I now have healthy water with arsenic removed as promised. Thank you Pure Water Solutions. You did everything you said you would do and that is both rare and appreciated these days.
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 by Brandi H.
My water is now the best it's ever been

Super pleased with the service and how fast they responded! My water is now the best it's ever been and can't complain about a money back guarantee! Also if you ever have any questions they are so quick to get back to you and fix whatever the issue is, any time of day even on a Sunday!
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 by Ra'eed S.
Ross is GREAT to work with

Best Water Filtration company there is! Ross is an amazing guy, and so GREAT to work with. Highly recommend this company for any and all your water Filtration Needs.
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 by Brandon B.
Perfect Water!

First class service and product. Our water is now perfect. Thanks Ross!!
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Pure Water Solutions

Serving Southern Oregon - Rogue Valley - Medford - Ashland - Grants Pass - Klamath Falls and all surrounding areas.