Service Areas:  Ashland, Medford & Jackson County · Grants Pass & Josephine County · Klamath Falls & Klamath County

Customer Reviews

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Pure Water Solutions
Average rating:  
 137 reviews
 by Anna Teemer
Great customer service

It is a pleasure to do business with someone who has such a high level of expertise with great customer service.
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 by Josiah
Best Water Around

I highly recommend Pure Water Solutions. Their water units are outstanding. It's been about 5 years since my family and I made the switch and I am so happy that we did. Growing up I used to believe that water is water and I would drink out of a hose if I had to, but after switching I can really taste the difference between good healthy water and foul water.

Thanks Pure Water Solutions!

 by Louis N.
Highly recommend Pure Water Solutions

Highly recommend Pure Water Solutions. Installed 2 years ago and have wonderful clear water. Needed filters and service. Called the company and was shipped filters at no charge and assisted me on how to install.

 by harleyrider c.
Ross helped me

Ross helped me reset my water softener over the phone. It was so convenient and he made it so easy for me to follow. Thank you Ross!!
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 by Raven S.
I Recommend

Ross came on time and is helping with me with maintenance training. Nice to work with. I can recommend him.
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 by Vickie C.

This company is just amazing. I am a Realtor and I called with an emergency Arsenic water problem on a property that I was selling. The SAME day they helped me ( very unusual for Oregon ;)- they actually called back, answered my questions and had my new system installed ( which was Fabulous and very inexpensive for the unit ) in the next Two days! Super nice friendly people and outstanding equipment Quality and price! Thanks so much!
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 by William C.
Zero Arsenic

Ross was great. He showed up on time, installed the filter promptly, and was finished. I had the water tested this week. Results came back with zero arsenic.
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 by Paula J.
Clear Arsenic-free Water

I have lived on my ranch for thirty some years with wonderful water, then about a year and half ago got arsenic poisoning, tested the well and it had .68 of arsenic. Called around and got quotes ranging from $10,000 to $25,000 but none of them offered a money back guarantee if the system failed to produce clear arsenic-free water. Ross is very knowledgeable and is always available for questions and help. I highly recommend Pure Water Solutions for your water problems.
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 by Roger M.
Finally clean good tasting water

Ross was great. Answered all our questions and no pressure to purchase. Set up the new system and it works so good. Finally clean good tasting water. Thank you.
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 by Marlene R.
They did a great clean job

When we lost our water and gave Pure Water solutions a call. They came out the same day.
By the following day we had new holding tank filled with water. They did a great clean job. We would highly recommend them.
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 by T. Scott
No Need to Worry Anymore

My well was three times over the epa limit for arsenic. The filter Ross put in cleared out all of it and now we don’t have to worry about the water anymore. Would definitely recommend Pure Water Solutions.
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 by Kate and Mark
Truly the best!

Pure Water Solutions are expert at what it takes to get you clean, pure water. If you have any questions, they are answered quickly, accurately, and in a helpful, friendly manner. Truly the best!
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 by Dwade517
Really knows his filtration

Ross really knows his filtration!
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 by Ken S.
Positive Attitude

Did their best to get me water in difficult times. Appreciated their positive attitude.
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 by Larry Price
Excellent Water Purification System

We chose Pure Water Solutions to install our new system back in 2016. Today, after 5 yrs of perfect operation I had to call for my first service. Had an issue and Ross was able to talk me through resetting the system over the phone. We are very pleased with the condition of our appliances and fixtures after 5 yrs. Excellent customer service, great system!

Thanks Ross!

 by Carol B.
very informative and patient

Ross was very informative, patient with all my questions and concerns. I would recommend Pure Water Solutions to anyone looking for clean / soft water.
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 by Jim M.
Install was fast and painless

Filter works good. Install was fast and painless; price was reasonable. No problem experienced at all.
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 by Tom
Great job

Smooth and easy.

 by Donny Baumgardner
Ross is Awesome

Ross responded quickly to our call.

He really knows his stuff! We were able to get rid of our water softener and fix the issues we had in a healthy way.

The cost was reasonable and now we a cost effective and healthy water system.

Thank you Ross

 by Marci B.
Ross was great at answering all of our questions

We are very happy with the water softening system we had installed in March 2021. Ross was great at answering all of our questions along the way. We wouldn't hesitate to recommend Pure Water Solutions.
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Pure Water Solutions

Serving Southern Oregon - Rogue Valley - Medford - Ashland - Grants Pass - Klamath Falls and all surrounding areas.