Service Areas:  Ashland, Medford & Jackson County · Grants Pass & Josephine County · Klamath Falls & Klamath County

Customer Reviews

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Pure Water Solutions
Average rating:  
 101 reviews
by daddyo diggity on Pure Water Solutions
No More Nasty Rotten Egg Smell

Couldn't be happier or more satisfied! Ross at Pure Water Solutions is the master of water. I called in concerning the terrible rotten egg smell that our water had. He explained in detail the cause, our options and knew exactly what was needed for cleaner better water. A week later, no more nasty rotten egg smell and we have pure clean great tasting water.
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by Steve Morris on Pure Water Solutions

Professional and empathic to my real needs.
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by cheezball69 on Pure Water Solutions
Arsenic in Our Water - Solved

We got into a situation with our home sale due to arsenic in our water. Other companies said 6 to 8 weeks to help us. Pure Water Solutions handled everything in a few days start to finish. Amazing. And great communication with my realtor and even the buyer. Definitely recommend calling them for water issues.
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by Shaun B. on Pure Water Solutions
Outstanding Experience and Awesome Service!

Outstanding experience and awesome service! Ross was extremely helpful in a solution for our 2 home water system. Really knows what he is talking about and is very helpful, patient and guided me through everything and was available anytime I called. Would recommend Pure Water Solutions anytime!
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by William M. on Pure Water Solutions
Calcium Carbonate and Magnesium are Gone

Ross provided professional guidance and was responsive. His plumbing recommendation was professional and they did a good job in installing the water softener. Best of all, the calcium carbonate and magnesium are gone, our water is clear, clean and soft.
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by Sue C. on Pure Water Solutions
Impressive!

When faced with a problem Ross had a solution, he was very informative and had answers to all of my questions, he really knows his product. I will be recommending Pure Water Solutions to anyone with water problems. Thank you Ross.

by Tammy A. on Pure Water Solutions
Whole Home Solution

If you are looking to have a thorough and complete service of your water treatment system, Pure Water Solutions is your one stop. Ross is amazing at customizing your water solution needs and then provides the type of customer service to back it up. We are on a well and were in need of a whole home solution. I felt our needs were really big. We have some real high levels of iron, 3 times what is normal, coming out of our well. Our water is perfect in every one. Pure Water Solutions is the company to consider.
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by Alison N. on Pure Water Solutions
An investment I am so glad we made

We were referred to Ross and his company by our plumber. Our well water is full of sediment and we were continually having problems with rust colored water. We had a filtration system installed as well as a reverse osmosis unit in our kitchen for drinking water. Our water has been impeccable since. The couple of times we have had to call with questions, he always answers the phone and can walk us through anything we need. Our system wasn't cheap but it was an investment I am so glad we made, it's worth every penny and we enjoy knowing we've dealt with someone who will stand behind their product and installation.
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by Melinda F. on Pure Water Solutions
The exact water we wanted!

What a wonderful company! We are so impressed with the best tasting water ever! Ross was so compassionate and very informative about how the process would work and made sure each step of the way we were informed when the system would arrive, when the plumber was coming and if we were satisfied by the installation! He thoroughly went through our well numbers to make sure we got the exact water we wanted! I would highly recommend Ross to anyone that wants Perfect Water!
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by Jen A. on Pure Water Solutions
Helpful and Patient

We had a whole home water softener system and sediment filter installed a couple months ago to help with our very hard well water. The process went smoothly, water is great, and the owner has been very helpful and patient with any questions we've had.
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by Barbara S. on Pure Water Solutions
Reasonable pricing

Ross is very knowledgeable on water filter systems and takes the time to explain what is needed and why. Work was done efficiently and promptly. Reasonable pricing.
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by Juan A. on Pure Water Solutions
No more rotten eggs

Called Ross for some info on my water smelling like rotten eggs. He quickly advised me to update my old system into the longer lasting filter system that will take the smell for many more years. In less then 3 days his team was at the house installing the new filter system. Highly recommend Ross and his team.
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by Joe on Pure Water Solutions
Great Customer Service

System works great. Installation was clean and professional. Prompt response, 7 plus years later, when I ordered new media. Highly recommended!

by Terri M. on Pure Water Solutions
Helpful and informative

Ross at PWS was very helpful and informative, he took time to answer all of our questions. We are very happy with our new water softener.
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by Shawn G. on Pure Water Solutions
Highly Recommend

They ordered our system quickly and even with the Alameda fires and our filter burning in the fire they were still able to get a replacement and install within a few days. Highly recommend this company for their friendliness, fast availability and great install. He sent manuals, called after install to walk us through flushing, and the system is easy to use and works great. Thank you!
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by Dawn P. on Pure Water Solutions
Peace of Mind-Our Water is Safe

We had a good experience with Pure Water Solutions. After getting a water test, Ross was able to quickly schedule the plumber to install our water softener and UV light. We have been pleased with the softness of our water and now have peace of mind that our water is safe to drink. We are very happy with how quickly everything got scheduled and installed. I wish we had done this years ago. Thank you!
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by Matt G. on Pure Water Solutions
Outstanding Job

Pure Water Solutions did an outstanding job installing a water softener and reverse osmosis system in our home. The water is the best I’ve tasted. Ross, the technician, was incredibly knowledgeable and helped me troubleshoot and become self sufficient in maintaining the awesome new system!
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by Chris @ Jim Clark's Consignment Country on Pure Water Solutions
We drink a lot more water now

We drink a lot more water at our business now that it's so easy and delicious! set up was very easy and simple! we love it!
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by Ronda M. on Pure Water Solutions
One time set-up and done!

One time set-up and you're done! No weekly service person to take your time. If you have a problem with the unit you call and it is taken care of.
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by Robert Dalton on Pure Water Solutions
Incredible water quality!

Incredible water quality! I know, b/c I personally tested it. Great service too!
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Pure Water Solutions

Serving Southern Oregon - Rogue Valley - Medford - Ashland - Grants Pass - Klamath Falls and all surrounding areas.